Description:
Job Title: General Sales Worker
Job Summary:
The general sales worker is responsible for providing exceptional customer service, driving sales, and ensuring the overall satisfaction of customers. This role requires effective communication skills, product knowledge, and the ability to build strong relationships with customers. The general sales worker represents the company and acts as a brand ambassador, ensuring all sales goals are met and customer needs are fulfilled.
Responsibilities:
1. Greet and assist customers in a friendly and professional manner, ensuring they receive a positive shopping experience.
2. Demonstrate in-depth knowledge of products, including features and benefits, to effectively answer customer inquiries and provide recommendations.
3. Actively engage with customers to understand their needs, identify suitable products, and upsell or cross-sell merchandise to maximize sales opportunities.
4. Assist in maintaining accurate product inventory levels and conducting regular stock counts to ensure shelves are adequately stocked.
5. Operate cash registers and process customer payments accurately, efficiently, and in compliance with company policies and procedures.
6. Collaborate with the sales team to achieve sales targets and contribute to the overall success of the business.
7. Build and maintain strong customer relationships to foster loyalty and repeat business.
8. Stay updated on industry trends, product knowledge, and new releases to provide accurate and timely information to customers.
9. Assist in visual merchandising, ensuring products are properly displayed and appealing to customers.
10. Handle customer complaints and returns professionally, resolving issues to the customer's satisfaction and escalating as necessary.
11. Collaborate with management to achieve individual and team sales goals.
12. Actively participate in sales meetings, training sessions, and other professional development opportunities to enhance sales skills and knowledge.
Note:The job specification provided above outlines the essential responsibilities and requirements for a general sales worker. This specification can be used as a guideline to attract qualified candidates and ensure successful execution of the role.
Requirements:
-Matric
-Hard Worker
-Customer Service Skills
-People Skills
-Ouspoken
-Goal Driven