Learner Retention Coordinator

Description:

A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in GautengThe primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.A relevant NQF 5 qualification or equivalent thereofPrevious administration and learnership experience advantageousOwn vehicle and driver’s licenseSupport the induction process:Ensure learners are informed of the inductionInduct learners on the Code of ConductArrange relevant work readiness trainingAcademy SupportCheck learner attendance daily and give feedback to the Academy Coordinator.Collect and check learner attendance registers, leave forms and notes on a weekly basis and complete attendance register checklist.Assist with Learner HR administrative tasks.Receive and check training material delivered by supplier and distribute to facilitators.Assist with ordering staff stationary. Assessment Centre Maintenance Maintain Assessment centres according to QMS.Keep assessment centre neat and organized.Ensure all files comply with QA requirements (i.e. sticker system).Ensure access to assessment center is controlled and all files removed are logged.Sign out PoE files to appointed Assessors and Moderators.Archive all documentation after external moderation.On-going management of hosting relationshipOn-going learner managementAttendance - ensure there is a system/ process in place for timeous reporting on attendanceLearner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the client’s HR requirements with the help of the SDMPscyo-social support - Arrange for learner’s support when necessarySupport workplace mentors on client sites including up-front and on-going coachingSite sensitization (reasonable accommodation)Behavioural observations supportLogbook supportRegular site visitsAttend client and host employer meetings as requiredFor Academy SitesOnce site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner managementQuarterly site visitsAdhoc support where requiredReporting on learner progress:Document Site supervisor feedbackRecord Learner attendance progress according to client specificationsTake pictures and/or document learners performing tasks where necessary