Client Liaison Administrator

Description:

Do you enjoy being the "front face" of a company, able to communicate well in English and Afrikaans and have your own transport?This role involves administration, liaising with clients and multitasking in all areas required within the company. We need you to have a go-getter attitude, confidence and be well-presented. REQUIREMENTS

• Matric
• Minimum 1 - 2 years in similar role
• Have a reliable means of transport
• Experience working in a busy Administration and Reception role
• Excellent communication skills in English and Afrikaans

DUTIES

• Provide an efficient warm and welcoming introduction to all customers entering the show room/office or calling on the phone to promote a positive professional image of the company
• Answering, screening, and forwarding calls in a timeous and professional manner
• Dealing with customer queries / complaints / orders and ensuring that their needs are met
• Oversee maintenance of the office, equipment, aircons and plumbing as well as ensuring that any tenant is looked after in the same way as prescribed by the body corporate rules
• Managing the leads list and allocating to the Sales Representatives
• Manage Petty Cash, reconcile and report to my finance department
• Ensure all necessary slips/invoices are sent to my finance department in a timeous manner with the correct billing address
• Create and manage all quotations/invoices for my service department and check that all outstanding payments are made timeously (either by emailing or calling the client).
• Filing, Scanning through emails to staff and clients
• Manage the company’s vehicle licenses and renewals
• Order and distribute office supplies as requested and go shopping for groceries at Makro weekly/monthly as required
• Purchase Electricity for the office as required.
• Purchase Cake for Birthdays that fall within the week

Salary: R negotiable dependent on experience

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Requirements:

• Matric
• Minimum 1 - 2 years in similar role
• Have a reliable means of transport
• Experience working in a busy Administration and Reception role
• Excellent communication skills in English and Afrikaans

• Provide an efficient warm and welcoming introduction to all customers entering the show room/office or calling on the phone to promote a positive professional image of the company
• Answering, screening, and forwarding calls in a timeous and professional manner
• Dealing with customer queries / complaints / orders and ensuring that their needs are met
• Oversee maintenance of the office, equipment, aircons and plumbing as well as ensuring that any tenant is looked after in the same way as prescribed by the body corporate rules
• Managing the leads list and allocating to the Sales Representatives
• Manage Petty Cash, reconcile and report to my finance department
• Ensure all necessary slips/invoices are sent to my finance department in a timeous manner with the correct billing address
• Create and manage all quotations/invoices for my service department and check that all outstanding payments are made timeously (either by emailing or calling the client).
• Filing, Scanning through emails to staff and clients
• Manage the company’s vehicle licenses and renewals
• Order and distribute office supplies as requested and go shopping for groceries at Makro weekly/monthly as required
• Purchase Electricity for the office as required.
• Purchase Cake for Birthdays that fall within the week