Description:
Client Liaison and Client Management
- Secure, develop and maintain client relationships with key stakeholders on assigned accounts.
- Actively consult with a high degree of expertise and knowledge, raising the level and quality of contact
- Stay visible within the assigned accounts by ongoing scheduled visits and /or meetings.
- Represent the client’s interests within the company to ensure that service adjustments are made where necessary.
- Manage adherence to deadlines on Client Submission.
- Facilitate signing of all relevant agreements by the client.
- Ensure that a close relationship is built with an understanding of the client’s business environment – achieved via existing experience, industry exposure and research.
- Solve conflict and manage client expectations.
Build and maintain stakeholder relationships.
- Liaise with a complex network of stakeholders to ensure business growth and business sustainability.
- Build strategic inter-departmental relationships to help achieve business goals.
- Promote effective peer, and stakeholder relationships.
- Manage and ensure effective communication with all stakeholders and sustain client relationships.
- Collaborate with internal stakeholders to ensure registration with the relevant bodies.
Business Growth
- Focus on growing and developing existing clients, together with generating new business.
- Act as the key interface between the customer and all relevant divisions.
- Develop and achieve sales through direct sales channels.
- Be actively involved in season planning with focus on increased sales.
Requirements:
- Secure, develop and maintain client relationships with key stakeholders on assigned accounts.
- Actively consult with a high degree of expertise and knowledge, raising the level and quality of contact
- Stay visible within the assigned accounts by ongoing scheduled visits and /or meetings.
- Represent the client’s interests within the company to ensure that service adjustments are made where necessary.
- Manage adherence to deadlines on Client Submission.
- Facilitate signing of all relevant agreements by the client.
- Ensure that a close relationship is built with an understanding of the client’s business environment – achieved via existing experience, industry exposure and research.
- Solve conflict and manage client expectations.
- Liaise with a complex network of stakeholders to ensure business growth and business sustainability.
- Build strategic inter-departmental relationships to help achieve business goals.
- Promote effective peer, and stakeholder relationships.
- Manage and ensure effective communication with all stakeholders and sustain client relationships.
- Collaborate with internal stakeholders to ensure registration with the relevant bodies.
- Focus on growing and developing existing clients, together with generating new business.
- Act as the key interface between the customer and all relevant divisions.
- Develop and achieve sales through direct sales channels.
- Be actively involved in season planning with focus on increased sales.
- BCom or other Commerce related degree.
- 5-10 years relationship management experience (preferably in financial services)
- Marketing knowledge
- IT and information systems advantageous
- B-BBEE knowledge base an advantage.
- High level of computer literacy
- Excellent project management and customer relations skills.
- Excellent communication, negotiation, and interpersonal skills
- Excellent planning, organizational and administrative skills, with the ability to meet deadlines and solve problems
- Strategic thinker with an analytical mind and strong problem-solving skills
- Excellent sales strategy skills with a proven track record of success
- Excellent prospecting (cold calling) skills, networking, persuasion, negotiation and closing skills.
- Ability to represent Invequity in a professional and confident manner.
- Be able to present comfortably to larger groups, and audiences including Boards of Directors
- High level of computer literacy.
- Highly numerate with strong ability in financial analysis, forecasting, project costing, and preparing and monitoring budgets.
- Ability to work in a fast-paced and dynamic environment.
- Strategic thinker with an analytical mind and strong problem-solving skills.
Qualifications
- BCom or other Commerce related degree.
Experience
- 5-10 years relationship management experience (preferably in financial services)
Skills and Knowledge
- Marketing knowledge
- IT and information systems advantageous
- B-BBEE knowledge base an advantage.
- High level of computer literacy
- Excellent project management and customer relations skills.
- Excellent communication, negotiation, and interpersonal skills
- Excellent planning, organizational and administrative skills, with the ability to meet deadlines and solve problems
- Strategic thinker with an analytical mind and strong problem-solving skills
- Excellent sales strategy skills with a proven track record of success
- Excellent prospecting (cold calling) skills, networking, persuasion, negotiation and closing skills.
Competencies
- Ability to represent Invequity in a professional and confident manner.
- Be able to present comfortably to larger groups, and audiences including Boards of Directors
- High level of computer literacy.
- Highly numerate with strong ability in financial analysis, forecasting, project costing, and preparing and monitoring budgets.
- Ability to work in a fast-paced and dynamic environment.
- Strategic thinker with an analytical mind and strong problem-solving skills.
22 Apr 2024;
from:
careers24.com