Description:
The System Administrator is a technical position that requires intermediate knowledge across multiple areas of IT Support & Infrastructure. The System Administrator will be responsible for delivering effective IT Support requirements, to ensure maximum productivity of end users.
Key Performance Areas:
(Any experience in below KPA will be advantageous)
· Provide On-Site First and Second Level End User Support.
· Installation, Troubleshooting & Maintenance of the below Hardware:
· Servers.
· Laptops.
· Desktops.
· MFP Printers.
· VOIP Hardware.
· Networking Hardware (Wired & Wireless).
· Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Requirements:
· Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
· Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
· Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
· Proficient with Microsoft 365.
· Microsoft Office Packages.
· Teams.
· SharePoint.
· PowerBi.
· Intermediate TCP/IP Networking knowledge essential
· VLANS.
· Firewalls.
· DHCP.
· DNS.
· Experience with various Internet Connectivity Mediums essential:
· 3G / LTE.
· Fibre.
· Microwave.
· Experience with Enterprise Antivirus packages essential:
· ESET Endpoint Protection.
· Technical experience with Sage 300 Advantageous.
· Technical experience with Syspro Advantageous.
· Minimum of 5 years in a Desktop Support / System Administrator role essential.