Description:
ROLE OVERIEW:The Junior Utility Portfolio Manager reports into the Lead Utility Portfolio Manager and is expected to be independent and able to direct their own work and priorities. The role is responsible for ensuring that all reporting will run smoothly each month. The successful incumbent will be a central part of the team, ensuring all utility related documentation from clients, utility technicians and other Terra Firma Solutions teams is kept up to date within the utility team. This is to ensure that all monthly reporting can run within agreed SLA’s.The main duty of the Junior Utility Portfolio Manager would be to run reports each month and ensure that all preparations are done so that the client receives reports on time and of the highest standard. Any issues preventing reporting from running need to be communicated to the relevant department.Should clients require ad-hoc reports within an SLA, this role needs to be able to use tools at their disposal to build and with the Lead Utility Portfolio Manager report the results to the client. The successful incumbent will be responsible to ensure that the setup of Utility sites is done correctly and that clients have access to their reporting dashboards. QUALIFICATION:Matric (Grade 12) PREFERRED SKILLS:Advanced ExcelExperience in Utility billingKnowledge of metering reticulationGood understanding of municipal tariffs and bylawsEnergy and water efficiency driversOffice 365Administrative skillsClient interaction skillsEXPERIENCE REQUIREDMinimum 3 years working experience in utilities or other highly administrative rolesGood understanding of electricity and water tariffs in South Africa (Desirable)DUTIES AND RESPONSIBILITIESUtility Management on Copper (Electricity Monitoring Software)Manage setting up of utility sites on CopperManage setting up client dashboards on CopperFirst-line quality controlling metering setup from ProjectsMaintaining Utility reportsTenant schedulesMeter schedulesPremises schedulesEngaging with client should there be missing informationMonthly ReportingRun monthly reports for utility clientsFirst line Quality Control of reportsEnsure on-time delivery of reportsEnsuring tariffs are correctly appliedAd-hoc reportingProactive signaling correct department to resolve issues found in reports DocumentationCollecting documentation from clientsCollating documents in a format usable by the teamCapturing documentation generated by Utility TechniciansCompiling documentation for Projects teamsGet signoff of documentation from Lead O&M Portfolio Manager
19 Apr 2024;
from:
gumtree.co.za