Description:
To provide administrative support to the Sales Department to ensure all operational aspects are efficiently carried out and relevant reports are timeously progressed to track sales efforts.
· Issue, Follow up and maintain all “Accommodation only” bookings – portfolio specific.
· Assist Sales Executives in terms of diary management (schedule appointments, etc.)
· Arrange flights, accommodation, car hire and transfers for the Sales Executives
· Assist Sales Executives with organizing events, e.g. Educational, Golf Days, and Workshops etc.
· Co-ordinate and schedule Site Inspections for the Sales Executives and assist in their absence.
· Process vendor and/or supplier forms, credit applications, complimentary and/or prize letter requests.
· Monitor client requests and provide all necessary information to allow for follow up.
· Process purchase orders and any room rate and contractual distribution matter.
· Monitor client request (e-mails, telephonic and via the web) and respond to such requests within 24 hours on behalf of the Sales Executives.
· Update records of all communication with prospective clients, communicate to the respective Sales Executives and compile a weekly follow up report.
· Minute taking at sales meetings and workshops and distribute minutes thereof.
· Accountable and Responsible for overall maintaining of Salesforce.com (Account Manager).
· Manage marketing collateral with Head Office and issue of same.
· Manage Client gifts (stock, issue and safekeeping).
· Adherence to any other reason reasonable instruction given by senior or executive management
· Reconciliation of Monthly Sales Figures.
· Complete RFP Submissions on Lanyon.
· Process Corporate, PCO, STO and Travel Agent rate agreements for distribution.
· Generate PO for invoices and coordinating payment timeously. Go through monthly spend report for Group Sales Manager and highlight any queries.
· Manage and action items in the sales inbox within 24 hours.
Requirements:
- Administration Skills: 1 to 2 years
· Matric / Grade 12;
· Relevant Secretarial / Administrative experience required;
· 1 – 2 Years’ experience in the Hospitality Industry would be an added advantage;
· Previous Sales Co-ordinator experience would be an added advantage;
Excellent organisational, interpersonal and communication skills required.