Description:
Retail Store Managers Required
Experience: 2 Years retail experience required
Key Responsibilities:
Team Leadership: Lead, motivate, and coach a team of barbers and support staff to deliver exceptional customer service and achieve sales targets.
Customer Service Excellence: Ensure every customer receives a personalized and memorable grooming experience, resolving any customer issues or concerns promptly and effectively.
Sales and Revenue Generation: Drive sales growth by implementing effective sales strategies, upselling techniques, and promotions to maximize store revenue.
Operational Efficiency: Oversee day-to-day operations of the store, including opening and closing procedures, scheduling, inventory management, and maintaining cleanliness and organization.
Staff Development: Conduct regular training sessions to enhance staff skills and product knowledge, fostering a culture of continuous learning and development.
Performance Management: Set clear performance expectations, conduct regular performance evaluations, and address any performance issues or gaps through coaching, counseling, or disciplinary action as necessary.
Inventory Control: Manage inventory levels, conduct regular stock checks, and place orders with suppliers to ensure adequate stock levels while minimizing waste and loss.
Health and Safety Compliance: Ensure compliance with all health and safety regulations and maintain a safe and hygienic environment for both staff and customers.
Budget Management: Assist in developing and managing the store budget, monitoring expenses, and identifying opportunities to improve cost efficiency and profitability.
Community Engagement: Actively engage with the local community to promote the store, participate in events, and build relationships with customers and other businesses to drive brand awareness and loyalty.
Email: Jo@Medellin.co.za