Description:
Technical Consultant
Introduction:
A dynamic company in Monument Park specializing in digital process simulation, is seeking a skilled Technical Consultant to join their team. The company is dedicated to continuous development of team members, fostering skills expansion in development, integration, and client interaction.
Job Purpose:
The candidate should possess a technical background with experience in providing consulting services to clients. They will be responsible for understanding client needs, providing technical expertise, and delivering solutions tailored to meet client requirements.
Minimum Education (essential):
A bachelor's degree in:
- Information Technology
- Information Systems
- Engineering
- or a related technical field
Minimum Applicable Experience (Years):
- 1-2 years of experience is beneficial but not required.
Requirements (essential):
- Advanced knowledge of hardware and software solutions and network maintenance.
- Ability to conduct in-house training to increase end-user proficiency.
- Ability to develop and maintain internal error logs and provide support.
- Proficiency in providing efficient web-portal support.
- Ability to ensure optimal system functionality by monitoring performance metrics.
- Advanced knowledge of data protection and software encryption.
- Ability to keep up with IT trends and innovation.
Responsibilities:
- Performing analyses on hardware, software, and network capabilities.
- Consulting with management and other departments as required.
- Improving system efficiency by consulting with end-users and providing innovative solutions.
- Analysing and improving the performance of web-based portals.
- Resolving logged errors, as well as ensuring system security and encryption.
- Documenting processes and monitoring system performance metrics.
- Ensuring that computer hardware remains compatible with software updates.
- Implementing the latest technological advancements and solutions.
- Performing diagnostic tests and troubleshooting.
- Training end-users on hardware functionality and software programs.
Remuneration:
Market-related
Requirements:
- Information Technology
- Information Systems
- Engineering
- or a related technical field
- 1-2 years of experience is beneficial but not required.
- Advanced knowledge of hardware and software solutions and network maintenance.
- Ability to conduct in-house training to increase end-user proficiency.
- Ability to develop and maintain internal error logs and provide support.
- Proficiency in providing efficient web-portal support.
- Ability to ensure optimal system functionality by monitoring performance metrics.
- Advanced knowledge of data protection and software encryption.
- Ability to keep up with IT trends and innovation.
- Performing analyses on hardware, software, and network capabilities.
- Consulting with management and other departments as required.
- Improving system efficiency by consulting with end-users and providing innovative solutions.
- Analysing and improving the performance of web-based portals.
- Resolving logged errors, as well as ensuring system security and encryption.
- Documenting processes and monitoring system performance metrics.
- Ensuring that computer hardware remains compatible with software updates.
- Implementing the latest technological advancements and solutions.
- Performing diagnostic tests and troubleshooting.
- Training end-users on hardware functionality and software programs.