Credit Controller

Description:

• Customer transaction processing including customer receipts and adjustments.
• Forwarding of monthly statements to clients to keep them updated on debt repayment activities.
• Managing daily coding of bank statements.
• Update customer database with accurate information.
• Monitor and manage customer accounts to ensure timely payment of outstanding invoices.
• Conduct regular reviews of customer credit limits based on payment history and financial status.
• Initiate and maintain communication with customers regarding overdue payments and payment terms.
• Positively resolve customer queries and providing customers with reconciliations and information.
• Negotiate payment plans with customers experiencing financial difficulties, while adhering to company policies.
• Follow up on broken PTP’s and outstanding queries in order to recover payment.
• Process credit applications and perform credit checks on new and existing customers.
• Investigate and resolve discrepancies or disputes related to billing and payments.
• Collaborate with the sales team to address customer concerns and facilitate prompt payment.
• Prepare and send out monthly statements, reminder letters, and follow-up communications.
• Credit Insurance management and handling of claim procedure.
• Maintain accurate records of all credit-related activities, including payment arrangements and collection efforts.
• Generate aging reports and analyse accounts receivable data to identify trends and areas for improvement.
• Assist in the development and implementation of credit control procedures and policies.
• Liaise with internal departments such as finance and sales to streamline credit processes.
• Provide regular updates to management on the status of outstanding debts and collections efforts.
• Stay informed about relevant legislation and regulations governing credit and debt collection practices.
• Participate in meetings and training sessions to enhance knowledge and skills related to credit management.
• Liaise with external stakeholders such as banks, credit insurers, credit insurance brokers, and credit information agencies.

• Tertiary qualification in finance, accounting, or a related field.
• Proven experience in credit control
• Experience working on a book larger than R50 million.
• Strong understanding of accounting principles and credit risk management.
• Excellent communication and negotiation skills.
• Ability to work independently and prioritize tasks effectively.
• Proficiency in using accounting software and MS Office applications.
• Attention to detail and a high level of accuracy in data entry and record-keeping.
• Knowledge of relevant laws and regulations governing credit and debt collection in South Africa.
• Ability to build and maintain positive relationships with customers and internal stakeholders.
• Familiarity with MS Business Central an advantage.

Requirements:

• Customer transaction processing including customer receipts and adjustments.
• Forwarding of monthly statements to clients to keep them updated on debt repayment activities.
• Managing daily coding of bank statements.
• Update customer database with accurate information.
• Monitor and manage customer accounts to ensure timely payment of outstanding invoices.
• Conduct regular reviews of customer credit limits based on payment history and financial status.
• Initiate and maintain communication with customers regarding overdue payments and payment terms.
• Positively resolve customer queries and providing customers with reconciliations and information.
• Negotiate payment plans with customers experiencing financial difficulties, while adhering to company policies.
• Follow up on broken PTP’s and outstanding queries in order to recover payment.
• Process credit applications and perform credit checks on new and existing customers.
• Investigate and resolve discrepancies or disputes related to billing and payments.
• Collaborate with the sales team to address customer concerns and facilitate prompt payment.
• Prepare and send out monthly statements, reminder letters, and follow-up communications.
• Credit Insurance management and handling of claim procedure.
• Maintain accurate records of all credit-related activities, including payment arrangements and collection efforts.
• Generate aging reports and analyse accounts receivable data to identify trends and areas for improvement.
• Assist in the development and implementation of credit control procedures and policies.
• Liaise with internal departments such as finance and sales to streamline credit processes.
• Provide regular updates to management on the status of outstanding debts and collections efforts.
• Stay informed about relevant legislation and regulations governing credit and debt collection practices.
• Participate in meetings and training sessions to enhance knowledge and skills related to credit management.
• Liaise with external stakeholders such as banks, credit insurers, credit insurance brokers, and credit information agencies.

• Tertiary qualification in finance, accounting, or a related field.
• Proven experience in credit control
• Experience working on a book larger than R50 million.
• Strong understanding of accounting principles and credit risk management.
• Excellent communication and negotiation skills.
• Ability to work independently and prioritize tasks effectively.
• Proficiency in using accounting software and MS Office applications.
• Attention to detail and a high level of accuracy in data entry and record-keeping.
• Knowledge of relevant laws and regulations governing credit and debt collection in South Africa.
• Ability to build and maintain positive relationships with customers and internal stakeholders.
• Familiarity with MS Business Central an advantage.