Assistant Banqueting & Conference Coordinator

Description:

Helderberg Winelands: A prestigious establishment in the Cape Winelands is seeking to employ an enthusiastic and detail-oriented Assistant Banqueting & Events Coordinator to join their team.Note that consideration will only be given to applicants who have experience in an equal role in the hospitality industry and who currently reside in the Helderberg Winelands region. Key Responsibilities:

The Assistant Banqueting Coordinator will support the Banqueting Manager in organizing and executing banqueting events, ensuring smooth operations and exceptional guest satisfaction. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for delivering high-quality service in a fast-paced environment.

• Assist the Banqueting Manager in coordinating all aspects of conference and banqueting events
• Collaborate with other departments to ensure seamless event execution.
• Liaise with clients to understand their event requirements, preferences, and special requests, providing exceptional customer service throughout the planning process.
• Prepare detailed event proposals, contracts, and banquet event orders (BEOs) accurately and in a timely manner.
• Coordinate event setups to client specifications and event requirements.
• Supervise banquet staff during events.
• Conduct pre-event meetings with staff to communicate event details.
• Oversee the timely and efficient service of food and beverages during events.
• Handle guest inquiries, feedback, resolving any issues as required.
• Assist in maintaining inventory of banquet supplies, equipment, and linens, ensuring adequate stock levels and proper storage.
• Assist with post-event activities, including billing, evaluation, and follow-up with clients to gather feedback and foster long-term relationships.

Criteria

• Grade 12 with further hospitality accreditation preferred.
• Similar experience in hospitality event and conference planning.
• Strong organizational and multitasking abilities, with meticulous attention to detail.
• Excellent interpersonal and communication skills, both written and verbal.
• A high level of proficiency in the English language (read, speak and write)
• Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
• Proficiency in computer applications, including MS Office Suite and event management software.
• Flexibility to work evenings, weekends, and holidays as required by the demands of the business.
• Knowledge of food and beverage operations, banquet setup procedures, and event planning fundamentals.
• Leadership qualities with the ability to motivate and supervise banquet staff effectively.
• Professional demeanour and commitment to providing exceptional customer service.

Note that consideration will only be given to applicants who have experience in an equal role in the hospitality industry and who currently reside in the Helderberg Winelands region.

Requirements:

• Assist the Banqueting Manager in coordinating all aspects of conference and banqueting events
• Collaborate with other departments to ensure seamless event execution.
• Liaise with clients to understand their event requirements, preferences, and special requests, providing exceptional customer service throughout the planning process.
• Prepare detailed event proposals, contracts, and banquet event orders (BEOs) accurately and in a timely manner.
• Coordinate event setups to client specifications and event requirements.
• Supervise banquet staff during events.
• Conduct pre-event meetings with staff to communicate event details.
• Oversee the timely and efficient service of food and beverages during events.
• Handle guest inquiries, feedback, resolving any issues as required.
• Assist in maintaining inventory of banquet supplies, equipment, and linens, ensuring adequate stock levels and proper storage.
• Assist with post-event activities, including billing, evaluation, and follow-up with clients to gather feedback and foster long-term relationships.

• Grade 12 with further hospitality accreditation preferred.
• Similar experience in hospitality event and conference planning.
• Strong organizational and multitasking abilities, with meticulous attention to detail.
• Excellent interpersonal and communication skills, both written and verbal.
• A high level of proficiency in the English language (read, speak and write)
• Ability to work effectively under pressure and adapt to changing priorities in a fast-paced environment.
• Proficiency in computer applications, including MS Office Suite and event management software.
• Flexibility to work evenings, weekends, and holidays as required by the demands of the business.
• Knowledge of food and beverage operations, banquet setup procedures, and event planning fundamentals.
• Leadership qualities with the ability to motivate and supervise banquet staff effectively.
• Professional demeanour and commitment to providing exceptional customer service.