Description:
Port ElizabethAcademic requirements:2-year diploma / 3-year diploma in support services or A+ and N+ (Please provide any other IT related certification, Diploma or Degree)Work experience:Experience in desktop support both Hardware and Software (Onsite or remote), minimum 1 year.If work experience includes call centre exposure, it is very beneficial.Office365 – Managing portal, administration of users (azure ad sync or cloud)Advanced mail troubleshooting (Spam filtering, mail tracing and managing DNS records for best practice)Experience with RMS tools (AV, Patch management, hardware inventory and device resource management)Requirements:Ticket management of client queries and issues (Logged telephonically or via email).Setup of client software, emails and troubleshoot issues thereof.Managing/troubleshooting of Office365 portal and exchange.Managing/troubleshooting of clients PC (general issue and advanced investigation)Hardware, Patch management and Anti-Virus maintenance using RMM tools
02 Apr 2022;
from:
gumtree.co.za