Where

Sales Administrator

Time Personnel
Cape Town Full-day Full-time

Description:

Are you a dynamic Sales Administrator who can manage in a pressurised environment?As a Sales Administrator, you will play a crucial role in supporting their sales team and ensuring smooth operations within the business based in Montagu Gardens. Your responsibilities will include managing customer inquiries, processing orders, coordinating deliveries, and providing exceptional customer service.Working Hours: 07.30 - 17.00 Monday to Friday. REQUIREMENTS:
  • Matric and minimum three years admin, data order processing experience
  • Ability to liaise confidently with clients telephonically in a fast-paced environment
  • Excellent attention to detail
  • Ability to build solid client relationships
  • Computer literate
  • Hours: 07:30 – 17:00
DUTIES:
  • Reporting to the Branch Manager
  • Assisting customers with orders inbound and outbound
  • Invoicing of orders and sending for payment
  • Receiving and actioning orders via email
  • Processing customer orders and back orders daily
  • Increasing customer spend by discussing specials and promoting new product lines
  • Liaising with internal departments with queries on orders
  • Informing customers if they have ordered out of stock items by offering alternatives
  • Keeping customers updated if they are waiting for arrival of stock items
  • Assisting with client enquiries or complaints
  • Assisting with any additional projects or requirements within the department

Salary: R10 000 negotiable dependent on experience

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Requirements:

  • Matric and minimum three years admin, data order processing experience
  • Ability to liaise confidently with clients telephonically in a fast-paced environment
  • Excellent attention to detail
  • Ability to build solid client relationships
  • Computer literate
  • Hours: 07:30 – 17:00
  • Reporting to the Branch Manager
  • Assisting customers with orders inbound and outbound
  • Invoicing of orders and sending for payment
  • Receiving and actioning orders via email
  • Processing customer orders and back orders daily
  • Increasing customer spend by discussing specials and promoting new product lines
  • Liaising with internal departments with queries on orders
  • Informing customers if they have ordered out of stock items by offering alternatives
  • Keeping customers updated if they are waiting for arrival of stock items
  • Assisting with client enquiries or complaints
  • Assisting with any additional projects or requirements within the department
11 Apr 2024;   from: careers24.com

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