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SAMSUNG Field Technical Consultant's (FTC) R&R

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Randburg Full-day Full-time

Description:

     - On-site training with technicians.     - Service Bulletin guidance face to face.     - Technical skill up with ride along by FTC's with technicians.     - Guidance and resolution on usage of M-GSPN (mobile GSPN).     - Reporting on Technical skill level of technician and gap analysis for improved technical ability.      - Enhancement of triage process and first time resolution along with proactive parts recommendation ordering. 2 to 5 years' experience technical experience in SAMSUNG products and processes. -  2 to 5 years' experience in reporting and technical analysis.-  2 to 5 years' experience in process re-engineering (Six Sigma etc.)
11 Apr 2024;   from: gumtree.co.za

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