Description:
- Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
- Assist with queries and guests complaints – management on duty.
- Effective management of all staff
- Create and maintain relationship with guests.
- Responsible for the management of the entire establishment in the absence of the GM
Requirements:
- Will be responsible for the management of the operational area in such a manner that customer satisfaction is achieved.
- Assist with queries and guests complaints – management on duty.
- Effective management of all staff
- Create and maintain relationship with guests.
- Responsible for the management of the entire establishment in the absence of the GM
· Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel
· Should be experienced within all different areas of a Hotel
· Polite, friendly person with a strong personality that can think on their feet
· Well spoken and well presented individual
· Strong leader who have been in charge of employees before
· Must have grade 12 and be computer literate
· Previous experience on Opera and Micros would be an advantage
· Formal hospitality degree/diploma preferable
11 Apr 2024;
from:
careers24.com