Office Operations Coordinator

Description:

Location: Randburg

About the Role:

We are seeking a highly organized and dynamic Office Operations Coordinator to join our team. This pivotal role requires a proactive individual with a knack for turning inquiries into booked clients, scheduling services, and ensuring the seamless operation of our office. The ideal candidate will be the backbone of our daily operations, facilitating communication between management, our technical teams and our valued clients.

Key Responsibilities:

• -Efficiently handle incoming calls and convert these into booked clients.
• -Schedule and coordinate our service teams to attend jobs.
• -Assist in the sourcing and procurement of stock.
• -Manage team schedules and ensure optimal utilization of resources.
• -Maintain and update job cards daily.
• -Handle invoicing, prepare quotes, and manage financial documentation.
• -Undertake filing, scanning, and general administrative tasks.
• -Liaise with clients, follow up on quotes, and ensure high levels of customer satisfaction.
• -Act as the primary link between management, service teams, and clients.
• -Share after-hour call duties with colleagues as needed.

  Requirements:

  • -Proficient in English and Afrikaans.
  • -Strong knowledge of Microsoft Excel, including formulas, as well as proficiency in Microsoft Word and Outlook.
  • -Experience with QuickBooks and WorkEver will be a distinct advantage.
  • -Previous experience in a similar role, preferably within a service-oriented company (electrical or plumbing).
  • -The ability to work independently, with a high degree of self-motivation and a strong work ethic.
  • -Exceptional organizational skills and the ability to manage multiple tasks efficiently.
  • -Excellent communication and interpersonal skills.
  • -Based in or willing to relocate to Randburg.
  • -Willingness to work flexible hours, including sharing after-hour and weekend duties.

    Application Process:

    If you are ready to take on this challenging and rewarding role, please submit your CV and a cover letter detailing your experience and why you are the ideal candidate for this position to rita@amptex.co.za