Description:
Dis-Chem Pharmacies is continuously looking for Retail Store Assistants to build a talent pool for their various stores. The aim of a strategic talent pool is to have a readily available and pre-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Basic computer skills (Word, Excel and Outlook). SAP.
- Retail experience
Job Specification…
- Manage and report all customer complements and complaints to management.
- Establish a professional relationship with customers.
- Ensure all customer stock queries are dealt with and resolved.
- Maintain effective external communication with customers when they require feedback.
- Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Manage the shorts and overs at the point of sale, including the floats.
- Manage refund and return transactions.
- Ensure that back shopping and returned goods are handled correctly.
- Verify and review deliveries and invoices for total accuracy.
- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
- Manage and control high risk stock
- Prepare the run reconciliation on a daily basis.
- Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
- Maintain effective liaison between relevant parties.
- Maintain effective document control including but not limited to float, petty cash, cash on hand.
Competencies
Essential:
- Retail administration and operational knowledge
- Team player, good customer relations
- Leadership and management skills
- Trustworthy and honesty
- Ability to work under pressure
- Deadline driven
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
Requirements:
- Grade 12 / Matric
- Basic computer skills (Word, Excel and Outlook). SAP.
- Retail experience
- Manage and report all customer complements and complaints to management.
- Establish a professional relationship with customers.
- Ensure all customer stock queries are dealt with and resolved.
- Maintain effective external communication with customers when they require feedback.
- Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- Manage the shorts and overs at the point of sale, including the floats.
- Manage refund and return transactions.
- Ensure that back shopping and returned goods are handled correctly.
- Verify and review deliveries and invoices for total accuracy.
- Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
- Manage and control high risk stock
- Prepare the run reconciliation on a daily basis.
- Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
- Maintain effective liaison between relevant parties.
- Maintain effective document control including but not limited to float, petty cash, cash on hand.
- Retail administration and operational knowledge
- Team player, good customer relations
- Leadership and management skills
- Trustworthy and honesty
- Ability to work under pressure
- Deadline driven
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
- Market related salary
- Medical aid
- Provident fund
- Staff account