Business Intelligence Administrator

Description:

We are seeking a highly organized and detail-oriented Administrator with advanced Excel skills to join our team. The ideal candidate will be responsible for managing administrative tasks, utilizing their expertise in Excel, and providing user support on various systems. The suitable candidate will work in office, in a project-based module with support and guidance from senior team members/Technical Specialists from Cape Town and Gauteng.Key responsibilities will include but are not limited to: Perform general administrative duties, including data entry, filing, and document managementCoordinate and schedule meetings, manage phone calls, and respond to inquiriesEnsure efficient organization and maintenance of office records and documentsUtilize advanced Excel functions and formulas to analyse and present data effectivelyCreate and maintain spreadsheets, reports, and dashboards for various departmentsDevelop and implement data validation and cleansing processesProvide technical support to users on various systems and software applicationsTroubleshoot and resolve issues related to system functionality and user accessCollaborate with IT teams to escalate and resolve complex technical problemsEffectively communicate with team members, management, and end-usersProvide training and guidance to users on system functionalities and best practicesDocument processes, procedures, and troubleshooting steps for future referenceKeep user manuals and support documentation up-to-dateQualifying Experience Matric certificate or equivalentBachelor's degree in Business Administration, Information Technology, or a related fieldRelevant certifications in Excel or systems administration would be advantageousProficiency in Microsoft Office Suite, particularly Excel (VLOOKUP, PivotTables, Formulas And Other Excel Functions)Qualifying AttributesProven experience as an Administrator with a strong focus on Excel skillsPrevious experience in providing user support on systems and troubleshooting technical issuesExcellent organizational and multitasking abilitiesStrong communication skills, both written and verbalAbility to work independently and collaboratively in a team environmentDetail-oriented with a high level of accuracy in work