Permanent Client Services Administrator

Description:

A rapidly growing and dynamic company in Bellville requires the services of a Client Services Administrator who will provide client support services in an accurate and timely fashion to their external and internal clients and to maintain a high level of professionalism and competence in every client interaction. Job Description Essentials :Providing a high standard of client service Resolving customer queries and requests from incoming calls and email correspondence Sending accounts to clients on request General administrative and ad-hoc tasks Excellent knowledge of Excel and report writing ability essential Requirements and Competencies Excellent problem-solving skills and able to perform under pressure Excellent client service Excellent business writing skills and telephone manner Fully Bilingual (Afr and Eng) Deadline and goal orientated Passion for service delivery Qualification : Grade 12 Previous experience in a client services environment will be an advantage Knowledge of customer service principles & practices MS office literate SECTOR: Admin / Secretarial; Marketing; Other; Sales