Description:
A rapidly growing and dynamic company in Bellville requires the services of a Client Services Administrator who will provide client support services in an accurate and timely fashion to their external and internal clients and to maintain a high level of professionalism and competence in every client interaction. Job Description Essentials :- Providing a high standard of client service
- Resolving customer queries and requests from incoming calls and email correspondence
- Sending accounts to clients on request
- General administrative and ad-hoc tasks
- Excellent knowledge of Excel and report writing ability essential
- Excellent problem-solving skills and able to perform under pressure
- Excellent client service
- Excellent business writing skills and telephone manner
- Fully Bilingual (Afr and Eng)
- Deadline and goal orientated
- Passion for service delivery
- Grade 12
- Previous experience in a client services environment will be an advantage
- Knowledge of customer service principles & practices
- MS office literate
Requirements:
- Providing a high standard of client service
- Resolving customer queries and requests from incoming calls and email correspondence
- Sending accounts to clients on request
- General administrative and ad-hoc tasks
- Excellent knowledge of Excel and report writing ability essential
- Excellent problem-solving skills and able to perform under pressure
- Excellent client service
- Excellent business writing skills and telephone manner
- Fully Bilingual (Afr and Eng)
- Deadline and goal orientated
- Passion for service delivery
- Grade 12
- Previous experience in a client services environment will be an advantage
- Knowledge of customer service principles & practices
- MS office literate
16 Apr 2024;
from:
careers24.com