Description:
A well established company based in Bryanston is seeking a Sales Manager.
Duties:
· Adopt a stakeholder-inclusive approach, by building strong working relationships with internal and external clients.
· Effective and sustained management of all complaints to resolution with a view of retaining and repairing client relationship
· Regular meetings with clients
· Represent company effectively with comprehensive knowledge of product offering
· All service and incident related telephone calls and tickets responded to within prescribed SLA.
· Escalation point for complaints from stakeholders, to track attendance to, and resolution of, problems and incidents.
· Provide guidance, training, and mentorship to the sales team. Assist with the recruitment within the sales team
· Generation of sales amongst client accounts, including upselling and cross-selling
· Present sales, revenue and expense reports and realistic forecast to management
· Communicate client needs to technical teams and other areas of the business
· Forecast and track client account metrics.
· Manage projects within client relationships, working to achieve client goals whilst meeting company goals
· Identify opportunities to grow business with existing clients
· Identify emerging markets and market shifts whilst remaining up to date with new products and competition status.
· Ensure that multiple clients are maintained consistently and concurrently whilst meeting deadlines
Requirements:
- Matric (Grade 12)
- Previous work history in similar environment of at least five years
- Proven ability to lead a sales team to achieve targets
- Experience in setting sales targets and goals
- Business Administration qualification advantageous
Requirements:
- Matric (Grade 12)
- Previous work history in similar environment of at least five years
- Proven ability to lead a sales team to achieve targets
- Experience in setting sales targets and goals
- Business Administration qualification advantageous
Competencies:
· Strong people and interpersonal engagement
· Excellent leadership abilities and people management skills
· Probing and analytical approach
· Strong client-allied approach
· Excellent oral, written and presentation communication
Computer Literacy:
MS Office ( Outlook,Excel)