Field Service Technician x3

Description:

The purpose of this position is to maintain, service and repair material handling equipment, systems, and products on company premises or at customer sites in a timely and cost-effective manner so that customer and company requirements are met, maintaining of vehicle records.Key Performance Areas:Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.Promote service / maintenance programs.Provide complete customer satisfaction in a polite and professional manner.Ensure proper communication between self, workshop staff (Field Service Team Leader and Controller) and customer.Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulations.Required Minimum Knowledge, Skills Education / Training and Experience Requirement(s):Matric, Grade 12 or equivalent qualificationQualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift MechanicMinimum of 3 - 5 years’ mechanical, hydraulic and electrical experience pertaining to forkliftsGeneral working knowledge of auto electrical systems (ignition, starting, charging, illumination)Trade test certificate, mechanicCode 8 driver's licence (for field service technicians)Valid forklift operator licence