Description:
CARtime, a National franchise company is looking for an experienced personal assistant and office administrator to join our Head Office.
This is an in-house position based at our Pinetown office.
Working hours are Mon to Fri from 7.30am till 5.30pm. Sat 8am till 1pm.
Key duties.
Duties :
Administrative Support:
· Manage calendars, schedule appointments, and coordinate meetings
· Handle correspondence, emails, phone calls, and other communication on behalf of the franchise leadership.
· Prepare and distribute documents, presentations, and reports as needed.
Travel Arrangements:
· Coordinate travel arrangements including flights, accommodations, and transportation
Data Management:
· Maintain accurate records and databases related to franchise operations, including financial documents, inventory, and customer information.
· Assist with data entry, analysis, and reporting as required.
Franchise Communications:
· Serve as a liaison between franchise owners or managers and corporate headquarters, conveying important information, updates, and requests.
· Facilitate communication and collaboration among franchise locations needed.
5. Project Assistance:
· Support franchise owners or managers in various projects and initiatives, providing research, analysis and logistical assistance as required.
· Coordinate logistics and vendor purchases and procurement.
· Monitor project timelines and milestones to ensure timely completion.
6. Customer Service:
· Provide exceptional customer service to franchise customers, addressing inquiries, resolving issues, and ensuring satisfaction.
· Handle customer complaints or concerns in a professional and efficient manner.
7.Confidentiality
· Maintain strict confidentiality of sensitive information relating to franchise operations, personnel, and business strategies.
English/ Afrikaans bilingual and a Valid driver’s license are essential.
Salary R15 000.00 negotiable depending on experience.
Email CV: justinw@cartime.co.za