Description:
CXP are looking for a dedicated individual with a desire to grow in the Business Intelligence Space, to join us in a Real Time role. The purpose of this role is to ensure that work schedules are adhered to, and that performance KPI's and NET FTE requirements are met, by real time and intraday management of resources.
No prior practical experience is required, however our ideal candidate should have completed a Bachelors Degree in Computer Science, Information Science or a related field
Role Accountabilities:
Drive increased and sustained levels of productivity in the team. Through reporting, engaging with leaders, and direct engagement with the team, drive appropriate levels of efficiency. Intraday scheduling of offline activity for the coaching and training of advisors. Ensure all reporting and insight is detailed, accurate and meets business requirements.Minimum Requirements:
Relevant University Degree - Bachelor Degree in Computer Science, Information Science or a related field 1 year of general work experience (even if part-time while studying)Technical Requirements:
Advanced report writing skills (proficiency in Excel) High levels of analytical capabilityCandidate Competencies:
Supportive Highly Organized Team Player Self Managed Delivers great insightsPlease ensure that all fields are complete when applying online for this role. Ensure that you have attached an updated CV and any supporting documentation to your profile as incomplete profiles could lead to our team overlooking your application.
Shortlisted applicants could be required to take a technical/behavioral assessment as part of the application process.