Description:
Location: Durban Contract: 6 months Fixed Term Contract Salary: R10 000 – R15 000 per month CTC Job Description: To provide support to the SME Office in terms of administration tasks including office maintenance to ensure efficiency within the Department. Main functions of the job: Office Administration- Answers all incoming call and handles caller’s inquiries when the need arises
- Re-directs calls as appropriate and takes adequate messages when required
- Sends mail internally to respective departments as well as external mail to clients timeously
- Requests from the finance department settlement figures as per client request, and logs accordingly once settled.
- Extracts statements as per client requests, and liaise with clients regarding any statement queries
- Liaises with Conveyancing department in regard to bond cancellations, release of title deed as well as requests release of original logbooks as each deal is settled or requested by client.
- Requests and follows up on audit certificates and bank confirmations as and when required, and ensures fees are received for same
- Requests and collates FICA information from clients and submits same to the technical support team timeously
- Attends to any debit order queries received, and logs any changes/suspensions with the Advances Technical Support Team timeously
- Assists clients with any deal related queries
- Logs and attends to any reimbursements and/or reconciliation requests with the Central Ops Debtors Team when required
- Ensures all fees/deposits/settlements are allocated to the correct account by submitting same to BSA Allocations team
- Any allocation queries received from BSA -Central Operations to be attended to
- Prints all legal agreements and relevant documents pertaining to deals for the respective managers
- Obtain the relevant transaction details and upload to Advances Technical Support log timeously for all revolving asset facilities and once -off motor vehicle and equipment facilities
- Ensure all conditions, fees and payments are logged onto the Advances Technical Support
- Ensure all legal agreements and documents pertaining to deals are signed correctly and dispatched timeously
- Extract Musharaka Sale of Units document (when applicable) to send to clients and upload onto Credit Work Log within 5 days of payout
- Attends to all valuation quotes and instructions, ensuring all requests are followed up with
- Reconciles Valuator Statements on a monthly basis and facilitates payments monthly
- Assists in preparing trade and asset markup letters as and when required the Profit Markup changes
- Assists the Credit Analyst and SME Operations Supervisor in general administrative tasks daily
- Attends to adhoc tasks allocated by the SME Consultants / Manager
- Matric
- Relevant Diploma/Degree will be an advantage
- At least 1 years’ experience within a Financial Services institution
- General banking experience would be an advantage
- Banking System
- Docuware
- Microsoft Office at an intermediate level.
- Bank Procedures.
- Credit Policies and Procedures.
- National Credit Act (NCA).
- Strong administrative skills.
- Financial Intelligent Centre Act (FICA) policies & procedures.
- Knowledge in Shariah laws and principles
- Knowledge on Banks products and services
Requirements:
- Answers all incoming call and handles caller’s inquiries when the need arises
- Re-directs calls as appropriate and takes adequate messages when required
- Sends mail internally to respective departments as well as external mail to clients timeously
- Requests from the finance department settlement figures as per client request, and logs accordingly once settled.
- Extracts statements as per client requests, and liaise with clients regarding any statement queries
- Liaises with Conveyancing department in regard to bond cancellations, release of title deed as well as requests release of original logbooks as each deal is settled or requested by client.
- Requests and follows up on audit certificates and bank confirmations as and when required, and ensures fees are received for same
- Requests and collates FICA information from clients and submits same to the technical support team timeously
- Attends to any debit order queries received, and logs any changes/suspensions with the Advances Technical Support Team timeously
- Assists clients with any deal related queries
- Logs and attends to any reimbursements and/or reconciliation requests with the Central Ops Debtors Team when required
- Ensures all fees/deposits/settlements are allocated to the correct account by submitting same to BSA Allocations team
- Any allocation queries received from BSA -Central Operations to be attended to
- Prints all legal agreements and relevant documents pertaining to deals for the respective managers
- Obtain the relevant transaction details and upload to Advances Technical Support log timeously for all revolving asset facilities and once -off motor vehicle and equipment facilities
- Ensure all conditions, fees and payments are logged onto the Advances Technical Support
- Ensure all legal agreements and documents pertaining to deals are signed correctly and dispatched timeously
- Extract Musharaka Sale of Units document (when applicable) to send to clients and upload onto Credit Work Log within 5 days of payout
- Attends to all valuation quotes and instructions, ensuring all requests are followed up with
- Reconciles Valuator Statements on a monthly basis and facilitates payments monthly
- Assists in preparing trade and asset markup letters as and when required the Profit Markup changes
- Assists the Credit Analyst and SME Operations Supervisor in general administrative tasks daily
- Attends to adhoc tasks allocated by the SME Consultants / Manager
- Matric
- Relevant Diploma/Degree will be an advantage
- At least 1 years’ experience within a Financial Services institution
- General banking experience would be an advantage
- Banking System
- Docuware
- Microsoft Office at an intermediate level.
- Bank Procedures.
- Credit Policies and Procedures.
- National Credit Act (NCA).
- Strong administrative skills.
- Financial Intelligent Centre Act (FICA) policies & procedures.
- Knowledge in Shariah laws and principles
- Knowledge on Banks products and services
05 Apr 2024;
from:
careers24.com