Description:
To manage (end to end) the strategy; planning; organising; negotiating; staffing directing and controlling of all aspects of projects or programmes for a portfolio in ensuring the successful implementation of IT Projects and to realise the business cluster strategy. Provides expert advice and counsel to functional/ and non functional user personnel and project teams on the most complex aspects of integration of logical groupings of technologies.To facilitate agreed solution and ensure the solution meets business requirements with minimal impact to the stability of the IT environment.
Job Responsibilities
Assist in defining the operational business requirements of the business (KPI''S, SLA''s processes and procedures and reporting ) through translating organisational strategy into functional strategy and assigning accountability to relevant stakeholders
Effectively manage the delivery of services to the stakeholders by establishing governance forums and by understanding, assessing and managing escalated risks associated with programmes and projects
Optimise the effectiveness of resources through modelling capacity requirements across full portfolio and by understanding and communicating impact of capacity requirements
Ensure optimal organising of environment by specifying the nature of capacity requirements in alignment with strategic priority and by actively managing the capacity of the project managers in the team and negotiate where capacity constraints occur
Ensure end to end design is aligned to architecture road maps by understanding the landscape and through regular engagement with relevant stakeholders
Ensure effective optimisation of systems, processes and technology by doing route cause analysis and taking corrective measurement and ensuring standards defined per technology with regard to integrations are adhered to
Take responsibility for implementation of programme and project governance that aligns to project methodologies, processes and project disciplines
Continuously encourage customer centricity by defining/developing tiered SLA''s in order to improve delivery and cost efficiencies
Define and agree service level of operational and call centre support - including support and maintenance, application health and stability
Escalate project performance to relevant board by clearly showing business objectives according to business cases
Ensure optimal team delivery by considering and making amendments to processes, structures, operating models and business plans
Ensure transformational target are met through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list for department
Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self, managers and team participation in culture building initiati
24 May 2022;
from:
gumtree.co.za