HOSPITALITY MANAGER

Description:

MINIMUM REQUIREMENTS
Grade 12
Formal qualification in Hotel/ Tourism Management advantageous
Proven experience in similar role
Knowledge and experience of OHS Act
Must have own vehicle/transport
Excellent computer communication skills - MS office, email, PMS (current system is MEWS, although Semper has been used before)
KEY RESPONSIBILITIES
Efficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters, housekeeping, breakfast service & food offerings, maintenance, sales & marketing, and employee relations
Ensuring the property and guest rooms are maintained at the highest standard of cleanliness and comfort
Ensure that the assets are well looked after and all capital expenditure requirements are well thought through, costed and scheduled accordingly
Checking and reporting of required maintenance work
Responsible for maintaining and managing all inventories & stocks
Responsible for swift handling and resolving of guest needs, requirements, and compliments and complaints
Efficiently manage online guest reviews
Ensure all online and social media platforms are managed and are reflective of the respective establishments
Responsible for all operational accounting related duties i.e., daily cash-up, petty cash & monthly purchases accounts recons
Good understanding of budgets and forecasting
Monthly reporting and commentary to support office on actual financial performances vs budgets
Must have excellent communication and staff relation skills
Inspires, motivates, and maintains good staff relations and productivity
Schedule and direct staffs daily duties
Provides on-going staff training and development
Able to work hospitality shifts and hours and maintain a good work-life balance
ONLY short-listed candidates will be contacted
To apply CLICK THIS LINK and upload your CV