Description:
General Manager-HiltonA General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures.What will I be doing? As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceededLead in all key property issues including capital projects, customer service, and refurbishmentEnsure all decisions are made in the best interest of the hotels and HiltonDeliver achievable hotel budgets, and set other short and long term strategic goals for the propertyProvide effective leadership to hotel team membersLead in all aspects of business planningComply with and exceed Hilton Brand Service StandardsEnsure costs are controlled and revenue opportunities are effectively sourced and deliveredManage and develop the Hotel Executive team to ensure career progression and effective succession planning within HiltonHold regular briefings and communication meetings with the HOD teamRespond to audits to ensure continual
21 Oct 2022;
from:
gumtree.co.za