Description:
Manager Campaign Operations-Standard Bank of South Africa LimitedBusiness Segment: Consumer & High Net Worth Clients Location: ZA, GP, Roodepoort, Ellis Street 4 To strategize, plan and deliver quality campaigns according to the contact centre requirements. To source leads and project manage multichannel direct marketing campaigns and relevant incentives in conjunction with Group Marketing and Product Owners for the Insurancecall centre. To develop campaigns insights and support the call centre by providing the required information to determine which campaigns to run, by when and for how long.To support and position the call centre as a channel of choice for other Insurance and Wealth Business Units within the group To provide contingency support for Internal Sales Contact Centre, External Sales Contact Centres and include but is not limited to Campaign, Dialler and WFM support.Qualifications Completed MatricRelevant Bachelor’s degree or a diploma in MarketingExperience Approximately 2-3 years’ experience in a direct and database marketing environmentExposure to a multi-channel business environmentApproximately 2 3 years’ contact centre management or support experience Additional Information Taking ActionProviding InsightsTeam WorkingUpholding StandardsKnowledge of Banking & Financial Services businessPlease note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of
21 Oct 2022;
from:
gumtree.co.za