Description:
Online Food Ordering company is looking to recruit a Territory Account Manager (6 - 12 month contract)
Whether it's a sandwich or a burrito, the companies team builds technology to connect people with what they want, when and where they want it. Our Territory teams are on the frontline introducing restaurants to our dynamic company and growing our businesses together.
Who are we looking for?
Someone who is natural at selling and knows where the best eats are around town, passionate about food, and enjoys negotiating to build the best partnerships. The primary focus will be bringing on new small-and-medium sized merchants (not necessarily only restaurants) that fit our partnership criteria, and you'll use your skills in emailing, cold-calling, and driving internal processes to set up our partnerships for success.
About the Role
Our success is a result of a hyper local presence, involving both our restaurants and couriers. The Territory Account Manager embodies this strategy by driving the development of specific cities and areas, with a focus on driving the best selection of merchants. This role is an opportunity to help grow our company across the Cape Town territory with a strong sense of ownership.
This role calls for a combination of an operational mindset, analysis of performance and exceptional relationship management. You should thrive in an "all hands-on deck" start-up environment, love solving problems, and above all be passionate about our partners.
Duties:
Drive business performance in specific cities/areas in South Africa Build best restaurant/merchant offerings optimizing operational performance Identify and initiate new partnership opportunities with top merchants in your territory Tackle or escalate complex support issues for timely resolution Achieve and consistently exceed monthly targets Champion deep relationships with partners, identifying and acting on opportunities to grow their delivery businessDrive on-the-ground knowledge and context about the city you operate in, to the business Act as an ambassador Develop business in specific areas/ cities, both on the topline (orders and client’s growth) and bottom line (average basket size), with a strong focus on the merchant dimension.
Drive business performance in your Area.
Identify key restaurants to acquire to expand the product selection already available, and coordinate sales ...