Business Process Engineer

Description:

This exciting opportunity would primarily be to assist a COO with the below tasks. This candidate would also be considered then for other opportunities which could arise within the business.Data modelling and reviewOperational reporting and performance evaluationSystems and process reviewAudit and document findingsProposals on how to optimise and embed permanent valueImplement findings and change management frameworkPerform ad-hoc requests across various operational areasThe individual will be exposed to the various functions within the business:MarketingLead acquisition and analysisData review and digital performance managementRisk cohort segmentation and allocation of resourcesSalesProductivity analysisResource utilisation and optimisationData base segmentation and evaluationCollections & RetentionsEvaluation of lost clientsReview of systems and processes to identify and evaluate core retentions issuesReview risk management framework to effectively shape the portfolioClaimsData and correlation modelling for investigation processOptimisation of processes impacting turn-around-time and efficient completion of tasksCost allocation and reviewCorrespondence review to clients whilst ensuring alignment to the agreed processesAudit of the vehicle assessment and repair processKey relationship auditsGap analysis and proposals on to how effectively eliminate lost opportunitiesIT, Data Science & System DevelopmentExposure to resource management and allocation to priority projectsFinanceCost centre managementBudget allocation and monitoring of spendClient ServiceImprovement on client engagementCommunication framework review with automated correspondence and driving the us self-service portalsInterdepartmental alignment to enable efficient and professional service to our clientsExposure to the external regulatory requirements and compliance thereofIt is essential that you can manage multiple tasks whilst being deadline orientatedIt is essential to be able to manage how you allocate your time to various projects without requiring continuous supervision once a project has been briefed to you