Where

Receptionist / Admin Clerk

Tower Group
Cape Town Full-day Full-time

Description:

Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.

Qualifications/Experience

Minimum 3 years’ experience in a similar environment Ms word Outlook Excel Internet/intranet Accpac (Sage 300) - advantageous

Reception Duties

Welcome and direct all visitors / deliveries. Provide excellent customer service.

Telephone system Duties

Answer and address incoming phone calls in a timely, professional and polite manner Clearly determine the purpose of the call and action as required Deal with queries and provide correct information Forward calls to appropriate person/s Take and deliver messages accurately and completely

Administrative duties

Filing and sequence checking invoices, delivery notes waybills Data capturing Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties.

Building Municipal Matters

Coordinating refuse, flooding, street cleaning matters.

Snail Mail administration

Sort and distribute incoming mail Prepare outgoing mail for pick-up or courier Organize courier deliveries

Stationery administration

Stock level monitoring Ordering and control of incoming and outgoing stationery

PERSON SPEC:

Personal presentation

Maintain a neat and well-groomed appearance Maintain an attentive posture Respond professionally to visitors and callers

Company representation

Maintain confidentiality and show discretion Adhere to company policies and procedures Represent organization in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names and titles Remain calm under pressure

Communication skills

Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions Listen actively and respond with empathy Follow instructions properly Understand and respond to non-verbal signals

Customer service orientation

Clarify customer needs Provide solutions and support to the customer using in-depth knowledge of company products and services Deal effectively with difficult customers
27 Jun 2023;   from: gumtree.co.za

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