Description:
Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
Minimum 3 years’ experience in a similar environment Ms word Outlook Excel Internet/intranet Accpac (Sage 300) - advantageousReception Duties
Welcome and direct all visitors / deliveries. Provide excellent customer service.Telephone system Duties
Answer and address incoming phone calls in a timely, professional and polite manner Clearly determine the purpose of the call and action as required Deal with queries and provide correct information Forward calls to appropriate person/s Take and deliver messages accurately and completelyAdministrative duties
Filing and sequence checking invoices, delivery notes waybills Data capturing Assisting colleagues with administrative tasks. Performing ad-hoc administrative duties.Building Municipal Matters
Coordinating refuse, flooding, street cleaning matters.Snail Mail administration
Sort and distribute incoming mail Prepare outgoing mail for pick-up or courier Organize courier deliveriesStationery administration
Stock level monitoring Ordering and control of incoming and outgoing stationeryPERSON SPEC:
Personal presentation
Maintain a neat and well-groomed appearance Maintain an attentive posture Respond professionally to visitors and callers
Company representation
Maintain confidentiality and show discretion Adhere to company policies and procedures Represent organization in an ethical and professional manner Maintain a complete knowledge of organizational structure, personnel names and titles Remain calm under pressure
Communication skills
Write well using correct grammar and spelling Communicate verbally with confidence and clarity Ask effective questions Listen actively and respond with empathy Follow instructions properly Understand and respond to non-verbal signals
Customer service orientation
Clarify customer needs Provide solutions and support to the customer using in-depth knowledge of company products and services Deal effectively with difficult customers