Description:
Role Reports to General Manager
A head of department position, with the purpose of enhancing the overall value of the companies by proactive product management.
Group: Product Relationships
Maintain expert level understanding of the 3, 4 and 5 star Southern and East Africa product offerings and distribute this knowledge to the businesses Develop and maintain relationships with key supplier decision makers Responsible for signing off of ad-hoc product contracts for utilization by the company not contracted by TSC Negotiate and contract all rates and incentives in Tanzania and Kenya Negotiate and improve deposit and credit policies Engage key suppliers to develop strategic trade deals, value adds and flash sales in line with market trends Manage the Preferred Supplier Lists and distribution of information via
Salesforce Groups
Establish reciprocal agreements with key suppliers where manages onwards travel requests for direct bookers (TBC) Manage supplier visits to the offices, and staff attendance Manage educational requests and planning in line with the Sales Manager Attend events, professional meetings, trade shows and exhibitions as necessary
1: Product System
Oversee the Tourplan to Salesforce sync, ensuring products and rates are available and correct Loading non-TSC product ‘skeleton structures’ into Salesforce Interface with TravelSmartCrew on Rate database, supplier discussions and Papertrail procedures Oversee and manage Webconnect bookings in Tourplan
2: Product System
Manage and approve loading of rates Oversee live API linking and availability into Tourplan
1: Product and Booking Procedures
Use your EQ to actively make suggestions on product, routing/logistics to consultants on every new Opportunities created in Salesforce Approve or Reject Quotations proceeding to a Raised Booking Confirmation stage by ensuring correct deposits have been requested, preferred suppliers used and Gross Profit maximized through booking channel efficiencies (OTA and BAR rates) Note, on an ad-hoc basis this may require attention outside of office hours Respond and report on guest issues relating to poor supplier product during trips Liaise with suppliers as necessary to alert them to any real time issues raised by consultants and/or step in to rectify immediate client complaints regarding product Successfully manage distribution of special offers to the wider team, including Marketing
2: Product and Booking Procedures
Quality control quotes been sent out by Sales Consult...
10 Mar 2023;
from:
gumtree.co.za