Description:
Seeking an experience long term insurance customer service / branch administrator to join our client towards Taung in the North-West.
Attend to client policy amendments
Resolve all client queries in a timely manner
Assist clients with the accurate completion of their claims documents
Keep abreast of the client retention rate
Inform client of their share updates
Data capturing
Must have:
Matric
RE 5 certificate
CPD (Pension, long term, investment) certificate
Valid DOFA date
FSCA related qualification would be a plus
No less than 2 years' long term insurance industry experience, working as a customer service / branch administrator for no less than 1 full year
Excellent report writing skills
Process driven
Deadline driven
Energetic
Excellent English communication - verbal and written
Advantageous - Category A, B, C and retail benefits
Clear credit (ITC), Crim
Contactable references