Description:
Job Description/Duties:
• To be the principal point of contact between the Company
and its agents and customers.
• To ensure customers have the correct products.
• Ensure forward share and visibility.
Customer relations:
• Establish, develop, and maintain positive business and
customer relations.
• Expedite resolution of customer problems and complaints to
maximize satisfaction.
• Grow and maintain customer database.
• Seek new opportunities.
• Present, promote and sell products/ services using solid
arguments to customers.
• Complete weekly call cycles.
Sales targets:
• Achieve agreed upon sales targets within schedule.
• Coordinate sales effort.
Monthly reporting:
• Submit monthly reports- performance and competitors in
landscape.
• Supply management reports of customer needs, problems,
interests, competitive activities and potentials.
Other:
• Attend meetings when required- Management and
customers.
• Collaborate with other businesses to drive business
performance.
• Attend trade shows and marketing events.
Minimum Requirements:
• Grade 12.
• Tertiary qualification in Business, Marketing
communications or any other relevant field will be
advantageous.
• Minimum of 2 years proven work experience as a sales
representative.
• Proven track record of successfully managing customer
relationships.
• Valid driver’s license.
• Excellent knowledge of MS Office.
• Working knowledge of CRM Systems.
• Relationship management skills and openness to feedback.
• Ability to create and deliver presentations.
• Prioritizing, time management and organizational skills.
• Strong verbal communication skills.
• Ability to work efficiently- on your own or as a team.