Description:
Urgently seeking proactive, confident, innovative, solutions driven Fraud Analyst individual to join one of the TOP Banks in S.A., to be based in Sandton on an initial 3-month contract (possible of renewal based on overall performance).
- Investigate Cases of Fraud, scams
- Obtain case numbers, affidavit and other documents
- Analyse transactional data with the aim of detecting fraud
- Placing hard hold on all fraudulent accounts and cancelling cards
- Securing funds
- Draft indemnity to recover funds for victim
- Ensure all fraud alerts are serviced on arrival, using indicators either false application, cloned, lost, or stolen, intercepted cards, ATM, counterfeit.
- Ensure card is listed on EDC (Electronic Data Capturing)
- Conduct EDD (Enhanced Due Diligence) on customer’s profile
- Determine the client’s source of funds and Wealth of clients who are viewed as high risk
Must have no less than 2 years' working experience working as a Credit Card Fraud Analyst, fraud detection functions, at one of the TOP 5 bank in SA
Excellent English communication - verbal and written
Excellent client service skills
Deadline driven
Ability to handle various personalities
Must be willing to be based at the office, vaccinated, work overtime / shifts as required
Must have a completed Matric
Computer literate
Excellent track record - references
Clear criminal record, NO ITC (credit listings), no fraud or sequestration listings