Dental Equipment Technician

Description:

Position Overview:

We are seeking a skilled and experienced Dental Equipment Technician to join the team. As a Dental Equipment Technician, you will play a crucial role in maintaining and servicing dental equipment to ensure optimal functionality and performance. The ideal candidate should possess a strong technical background in dental equipment, excellent problem-solving skills, and the ability to work independently.

Responsibilities:
Equipment Maintenance and Repair:

• Perform routine maintenance, inspections, and repairs on various dental equipment, including dental chairs, X-ray machines, sterilizers, suction systems, and handpieces.
• Diagnose equipment malfunctions, identify root causes, and implement appropriate repairs and adjustments.
• Follow manufacturer guidelines, technical manuals, and safety protocols for equipment maintenance and repair procedures.
• Conduct regular calibration and testing of equipment to ensure accuracy and compliance with industry standards.
• Keep detailed records of equipment maintenance, repairs, and service history.
  Troubleshooting and Problem-solving:

  Customer Support:

  • Interact professionally with dental professionals, office staff, and customers to address their equipment-related inquiries and concerns.
  • Provide technical support and guidance over the phone or in-person to help customers troubleshoot minor equipment issues.
  • Advise customers on equipment upgrades, preventive maintenance schedules, and potential improvements to enhance equipment performance and longevity.
  • Deliver exceptional customer service by demonstrating expertise, responsiveness, and a commitment to customer satisfaction.

    Inventory Management:

    • Monitor and maintain an inventory of spare parts, tools, and equipment necessary for repairs and servicing.
    • Coordinate with suppliers or vendors to order replacement parts and ensure their timely delivery.
    • Keep accurate records of inventory levels, usage, and costs related to equipment repairs and maintenance.
    • Collaborate with the procurement team to source cost-effective parts and equipment while maintaining quality standards.

      Compliance and Safety:

      • Adhere to all applicable regulations, guidelines, and safety protocols governing the repair and maintenance of dental equipment.
      • Stay updated on industry advancements, technological developments, and best practices in dental equipment maintenance and repair.
      • Participate in training programs, workshops, and seminars to enhance technical knowledge and skills.

        Qualifications:

        • High school diploma or equivalent (required); additional technical certifications in dental equipment repair (preferred) and/or electrical/electronic knowledge in the medical industry.
        • Proven experience as a Dental Equipm...