Description:
Client Services Administrator - (MITCHELL'S Plain - Western Cape)
Must have a minimum of 2 years experience in long Term Insureance (Life Insurance, Disability and Funeral Policies)
MUST HAVE THE FOLLOWING:
Matric, RE5, COB in Long Term Insurance and investments - completed as well as two years client services administration experience.
File and keep documentation for a period as required by the legislation Istrate Claims Verify claims documents Claim forms – completion Submit any outstanding documentation/ claims to Head office Keep claims register updated Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries Update client personal details and AIMS notes Supply correct and exact advice to clients on products and services (TCF) Inform clients as well as update changes to their policy (TCF) Liaise with relevant departments to gather information to resolve clients’ queries Maintain required business retention rate Manage all complaints and enquiries Escalate complaints to Office Manager/ Complaints Handling Officer
23 Feb 2022;
from:
gumtree.co.za