Description:
Development Manager: Dynamics 365: Johannesburg/ Cape Town:
Financial Services Industry
Recruiting an experienced Development Manager to take ownership of the new development, maintenance, and support of Microsoft Dynamics 365
This platform is being implemented across multiple companies within the Client Group and 14 business units across more than 1200 users have been rolled on. Client has adopted the latest modules of Dynamics 365 and has already implemented 5 of the 12 modules of the platform. The role of the Development Manager is to manage the Delivery and Support teams for this environment. This position supports remote work, but several days per month is office based.
Job Description:
The D365 Delivery Manager has a comprehensive understanding of the Microsoft Dynamics 365 platform and can manage people. Projects are delivered through predefined delivery teams and for each project the correctly skilled development resources need to be allocated to project teams. Projects need to be scheduled in such a way to support concurrent development within the same technical environment and system testing and regression testing needs to fit into this schedule in an efficient manner. The Support and Maintenance Team Leader reports into the Development Manager and management of incident resolution, service level management, escalations and fix deployments are all part of the accountability of the Development Manager. Emergency fixes, incident escalations and root cause analyses are managed by the Development Manager. This team is located across several cities and two continents, and the Development Manager is comfortable managing remote teams efficiently and effectively.
Primary responsibilities:
The D365 Delivery Manager is accountable and/or responsible for the following:
Contribute to the planning of project execution to support concurrency balanced with business demand and prioritization. Work with Project Managers and Team Leaders for scheduling and allocation of development resources to projects and support teams. Management of the Support and Maintenance Team leader. The Development Manager takes accountability of the operational efficiency of this area with regards to Service Level Management of incidents and change requests, escalations, root cause analyses, and emergency and planned deployments. Involved in management of the project deployments. Accountable for daily health monitoring of the environment. Collaborating through a healthy relationship with the Group Infrastructure teams, Business Demand managers, Scrum Masters, other IT Development Managers. Ensure stable and performant production environment.
20 Sep 2022;
from:
gumtree.co.za