Description:
We are seeking a motivated and detail-oriented Claims Administrator to join one of our clients in the insurance sector. As a Claims Administrator, you will be responsible for managing various core functions related to premium collection, credit control, preparation of reconciliations, payment of fees, and client communication. Your expertise in risk product knowledge, advanced Excel skills, excellent numerical abilities, and data analysis will be crucial in ensuring accurate and efficient billing processes.
Billing Team Responsibilities:
- Perform premium collection activities, including generating invoices, monitoring payment deadlines, and following up on outstanding payments.
- Implement effective credit control measures to minimize overdue accounts and handle collections in a timely manner.
- Prepare reconciliations to ensure accurate financial records and resolve any discrepancies.
- Process payments for fees, such as commissions and binder fees, accurately and promptly.
- Maintain regular communication with clients, providing updates on billing matters, addressing inquiries or concerns, and ensuring a high level of client satisfaction.
- Collaborate with other teams and departments as needed to facilitate smooth workflow and resolve client-related issues.
Admin Team Responsibilities:
- Manage anniversaries, scheme amendments, and underwriting processes.
- Address scheme and member queries in a professional and timely manner.
- Maintain effective client communication, ensuring their needs and expectations are met.
EDI Team Responsibilities:
- Conduct monthly membership updates to ensure accurate data records.
- Analyze client data files to identify trends, anomalies, or areas for improvement.
- Communicate effectively with clients to provide necessary information and address any concerns.
Qualifications and Skills:
- Solid knowledge of risk products in the insurance industry.
- Advanced proficiency in Excel, including the ability to create complex spreadsheets, utilize formulas and functions, and perform data analysis.
- Excellent numerical skills, with a keen eye for detail and accuracy in billing processes.
- Strong analytical abilities to interpret and evaluate financial data.
- Effective communication skills to liaise with clients and colleagues professionally.
- Ability to work independently and manage multiple tasks with strict deadlines.
- Prior experience in claims administration or billing-related roles is preferred.
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If you possess the necessary risk product knowledge, advanced Excel skills, excellent numerical abilities, and data analysis expertise, APPLY.
Please submit your cv to moipone.raphahlelo@isilumko.co.za