Description:
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The Senior Back Office Engineer will report to the IT Manager. The Senior Back Office Engineer fulfils
a multifaceted role and is responsible for maintaining the company’s Systems and ICT Infrastructure.
KEY OUTPUTS
Configure, Monitor and Maintain the VMware ESX and core infrastructure storage environment Configure, Monitor and Maintain hardware including switches, routers, Servers, Firewalls, Telephone systems Design and build-out Head Office, Regional Office, and Lodge infrastructure to meet business requirements Monitoring systems and services to ensure system availability and sufficient capacity exists Mitigate risks in the server, storage, and network environment Apply operating system patches, hotfixes, service packs, and hardware updates Identify opportunities for increased reliability, availability, supportability, performance, and security Investigate higher tier incidents and resolve problems Implement, maintain, and monitor IT security standards and best practices Build out and maintain Backup\Disaster Recovery and High Availability capabilities Contribute to developing, documenting, implementing and upholding IT policies and procedures Contribute to maintaining an accurate asset register of physical and digital IT assets and maintain a replacement plan Contribute to maintaining ICT technical documentation
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES (AT LEAST 5 YEARS)
Architecting, planning and implementing complex IT systems Firewalls (Palo Alto and/or SonicWALL preferred) Virtualisation technologies (VMWare preferred) Enterprise Security Services (Endpoint and Server protection) Extensive experience with MS Windows and MS Office product implementations and support including Active Directory, LDAP, Exchange Remote Desktop Services and IIS Messaging fundamentals (Mimecast SMTP, DMARC, DKIM, SPF) Enterprise storage management (EMC, EqualLogic. iSCSI, LUN, Load balancing) Network Design – Routing, Switching (VLAN, STP PoE), IPv4 (DHCP, DNS, Subnet) Strong documentation and policy writing skills
DESIRED EXPERIENCE AND QUALIFICATION
VMWare, MCSE, CCNP, ITIL, Microsoft 365, Azure Pr...