Description:
Our Client who is a well know Leader in the Airline Reservations industry is seeking to employ GREEK, ITALIAN, GERMAN, Speaking Agents to join the team on a permanent basis with a very competitive salary. If you meet the below requirement feel free in making contact with us.
This position is REMOTE based all over South Africa!!!!
Job description:
• Work for a prestigious airline brand on various work streams
• Assistance to passengers with pre & post flight departure travel-related queries in customer relations
department in Greek & English languages
• Work on airline reservations systems & handle outbound voice calls, written correspondence & other
multimedia channels daily.
• Fully paid product and systems training provided.
• Daily interactions with international passengers with queries and compliments
• Required to meet specific key performance indicators and meet expected client service levels.
• Demanding and time-sensitive call Centre environment
Requirements:
• Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)
• We are targeting candidates located in South Africa
• Permanent residence permit/ South African ID holders preferred.
• VISA candidates will be considered for foreigners residing in South Africa.
• Excellent Computer literacy & technical skills
• No criminal record.
Additional Information :
Work from HomeLaptop will be provided.
Candidate must have fibre / stable ADSL internet connectivity.
Full time, Permanent contract: 40 hours per week; 8 hours per day (Part time employment may be
considered - minimum of 20 hours per week)
Working hours: Mon-Fri 08h00 – 19h00 including weekends (09h00-17h00). EU daylight savings will
apply. .
Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams/ Zoom.