Description:
Our client is a global leader in the import, export, and distribution of frozen foods, with over 25 years of experience in the food industry and deep expertise in African markets and is seeking a Cross Trade Sales Executive to join the team. Primary responsibility will be to generate revenue and drive business growth by facilitating and promoting cross trades within the international trade market
Minimum Qualification and Experience:
- 2 Years’ experience in Sales environment – FMCG advantageous.
- Contactable trade sales references and proven track record.
- Matric. - Related tertiary qualification advantageous.
- Basic Excel skills. - Experience on systems such as Pastel / Syspro advantageous.
- Proficient in the use of the MS Office Suite.
- Good communication in English - Good command of an Asian language (Mandarin Chinese, Hindi, Vietnamese, Filipino, etc)
Soft Skills:
- Ability to manage self and work independently.
- Disciplined & process-driven individual.
- Strong inter-personal relationship builder.
- High attention to detail & accuracy.
- Sound commercial acumen & understanding.
Main Duties/Key Results Areas:
• Servicing the Asian countries from a Sales Perspective – targeting Importers, Distributors, Wholesalers, etc.
• Research and identify prospective customers, determine their supply needs, and offer our services as an ongoing solution to their business.
• Establish and maintain ongoing relationship building with customers by communicating offers, providing support, communicating market information, and offering all round assistance in case of difficulties experienced.
• Maximise sales success by communicating any and all objections from customers related to closing a sale to your DirectLine Managers.
• Maintain quality service by establishing and enforcing organisation standards.
• Successfully completing all tasks and instructions as communicated to you by Management within the deadline provided.
• Focus on pre-determined and defined geographical area of sales.
• Your Direct-Line Managers will be conducting regular “catch-up” meetings with you to determine (amongst other matters) that customers are being serviced satisfactorily, to offer guidance and/or advice in your required day to day responsibilities, to receive your feedback on any concerns you may have, to discuss general matters such as market intelligence, what our competitors are getting up to, etc.
• Communicating customer complaints/concerns to your Direct-Line Managers immediately upon occurrence and to assist in effectively and timeously resolve such matters.
• Constantly be scanning your area of responsibility for sales improvement and feedback to your line management. • Bring to attention any necessary trade customer information that may be of interest to...