Description:
Seeking proactive, confident, and innovative Fraud Detection Consultants with a solutions-driven approach for an opportunity at a prominent South African bank, located in Sandton, on a 3-month contract.
Key Qualifications and Responsibilities:
FAIS Compliance: Must hold RE 5 certification or possess relevant qualifications for banking FAIS credits.
Fraud Detection: Proficient in reporting fraud cases, blocking/unblocking accounts, securing customer accounts, investigating suspicious activities, and resolving client queries.
Versatile Skills: Capable of handling various types of fraud cases and liaising with third parties for effective risk mitigation.
Banking Experience: Minimum of 2 years of experience in Credit Card Fraud Detection Consultant roles, specifically within the top 5 banks in South Africa.
Communication: Excellent verbal and written communication skills in English.
Client Service: Demonstrated expertise in providing top-notch client service.
Deadline-Oriented: Ability to thrive in a deadline-driven environment.