Monitor the early childhood environment and provide feedback about changes, trends and likely areas of impact on our services Pass on information to Area Manager regarding successful sales leads to enable lessons to begin Accurate weekly reporting and updates of sales Maintain high level of knowledge regarding the company and our services Work with the marketing manager and or Area Manager to address any tasks or issues arising Visit prospect customers and introduce them to our services. Perform other job-related duties and responsibilities as requested Effectively communicate with clients via phone and in person Willingness to travel to see account customers, to other stores and for training Sells Products/Services & Sales Visit companies i.e. with fleets, motor dealers etc to sell products/services Advise Customers on product availability, costs, performance & options Advise Customer on correct requirement (e.g. tyre replacement as opposed to repair, correct size etc) Identify new/further sales/service opportunities (e.g. rims, service i.e. time for new tyres) “Sell up” on specials Identify incorrect opportunity (e.g. wrong sizes/parts) Build Customer Relations Visit companies i.e. new customers to follow up on service/resolve complaints Identify and interpret Customer complaints/queries Resolve Customer queries/complaints Follow up after Services Knowledge: Sales and Marketing Customer and Personal Service Management English Language Administration and Management Intro to leadership Skills / Behaviour: Active Learning Active Listening Critical Thinking Learning Strategies Mathematics Monitoring Pro- Active Selling up Ability to trade Ability to motivate sales team Willingness and ability to discipline Quick learner Able to think conceptually and attend to detailed aspects Pro- Active Resilience and Drive Problem Solving Integrity Trust and honesty in the handling of cash or finances Special job requirements: Microsoft Excel Data entry software Microsoft Access On the job training requirements: Sales training program Product training Intro and advanced sales training Sales force effectiveness Decision Making: Strategic: Operationally: Trading i.e. Closing deals and profit decisions Day to da...
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