... Description: The Quality Assurance Analyst (QA) is responsible for assessing the quality of the ... developing, creating, and implementing quality processes and procedures; as well ... of call monitoring formats and quality standards. Performs call monitoring ...
7 months ago
... Description: The Quality Assurance Analyst (QA) is responsible for assessing the quality of the ... creating and implementing call center quality processes and procedures; as well ... of call monitoring formats and quality standards. Performs call monitoring ...
8 months ago