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Dynamic call centre agents jobs from the company Callforce in Republic of South Africa (2 jobs)

Call centre qa analyst (nightshift)
Full-day
Callforce
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Call Centre QA Analyst (Nightshift)

  • CallForce
  • Cape Town
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
8 months ago

Call Centre QA Analyst (Nightshift)

  • CallForce
  • Cape Town
... the team of incubation agents. Also responsible for the ... the calls sent to internal staff & score the agent based ... Client Journeys) done daily (call analysis of query) Reporting Weekly ... Monthly repeat call analysis report Monthly top ten agents incurring the ...
a year ago

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