... is an award- winning BPO service provider of innovative customized contact ... mentorship to a team of sales representatives. Set performance expectations and objectives ... standards. Conduct QA checks ensuring service quality. You will need: 2+ years ...
7 months ago
... is an award-winning BPO service provider delivering innovative and customised ... within the team Handling difficult customer complaints or enquiries Drive quality ...
a year ago
... and quality service delivery that makes a positive impact on our customers in ... Ensure the individual team members' service standards are adhered to e.g. meeting ... interactions captured etc. Handle difficult customer complaints or enquiries Drive quality ...
a year ago