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Customer service associate jobs from the company Callforce in Republic of South Africa (2 jobs)

Quality assurance analyst
Callforce
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Quality Assurance Analyst

  • CallForce
  • Cape Town
... calls to assess associates' demeanor, technical accuracy, customer service performance, and conformity ... to enhance the overall CallForce customer’s experience. Experience and ... client listening programs to identify customer needs and expectations. Provides ...
6 months ago

Quality Assurance Analyst

  • CallForce
  • Johannesburg
... responses to assess associates' demeanor, technical accuracy, customer service performance, and ... to enhance the overall Callforce customer’s experience. Responsibilities: Participates ... listening programs to identify customer needs and expectations. Provides ...
7 months ago

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