... Consultants/Agents as per SLA. Product comprehension of sales and customer care ... leadership and management Guide agents by demonstrating exceptional customer satisfaction Guide, coach ... Strong ability to empathise with customer Strong problem-solving skills ...
6 months ago
... Consultants/Agents as per SLA. Product comprehension of sales and customer care ... leadership and management Guide agents by demonstrating exceptional customer satisfaction Guide, coach ... Strong ability to empathise with customer Strong problem-solving skills ...
a year ago
... is an award-winning BPO service provider delivering innovative and customised ... within the team Handling difficult customer complaints or enquiries Drive quality ...
a year ago
... and quality service delivery that makes a positive impact on our customers in ... Ensure the individual team members' service standards are adhered to e.g. meeting ... interactions captured etc. Handle difficult customer complaints or enquiries Drive quality ...
a year ago